Legal
Terms & Conditions
Effective Date: August 19, 2026
These Terms & Conditions (“Terms”) govern your use of the Haven of Care, LLC website, services, and communications.
By accessing our website or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
1. About Haven of Care, LLC
Haven of Care, LLC (“Haven of Care,” “we,” “us,” or “our”) provides home care and related support services to eligible clients.
Our services may include care coordination, personal care, homemaking, scheduling, service-related communication, electronic visit verification (EVV), timekeeping, and other services or administrative activities associated with home care.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.
You may not:
- Use the website for fraudulent or unlawful purposes;
- Attempt to gain unauthorized access to our systems;
- Interfere with the operation or security of the website;
- Submit false or misleading information; or
- Use information obtained from our website for unauthorized purposes.
We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our company, users, systems, or other parties.
3. Services
Information provided through our website is intended for general informational purposes.
Actual home care services are subject to applicable eligibility requirements, service authorizations, care plans, agreements, and applicable laws and regulations.
Nothing on our website changes the terms of an individual's service agreement, care plan, authorization, or other applicable agreement.
4. Communication
By providing your contact information to Haven of Care, you authorize us to communicate with you through appropriate communication methods for purposes related to our services and our relationship with you, subject to applicable law and any consent requirements.
Communications may include:
- Telephone calls;
- Email;
- SMS/text messages;
- Scheduling notifications;
- Appointment reminders;
- Caregiver/client communications;
- Service coordination;
- Electronic visit verification (EVV);
- Timekeeping communications;
- Administrative notifications; and
- Other service-related communications.
5. SMS/Text Messaging Terms
Haven of Care may offer SMS/text messaging to clients, caregivers, employees, applicants, authorized representatives, and other individuals who voluntarily provide their mobile telephone number and affirmatively consent to receive text messages.
Types of Messages
Depending on your relationship with Haven of Care, SMS messages may include:
- Appointment and scheduling reminders;
- Caregiver or client communication;
- Service-related notifications;
- EVV and timekeeping reminders or notifications;
- Administrative communications;
- Service coordination messages; and
- Other communications directly related to your relationship with Haven of Care.
Consent to Receive Text Messages
By voluntarily providing your mobile telephone number and affirmatively opting in to receive SMS messages, you agree to receive text messages from Haven of Care for the purposes described at the time of consent.
SMS consent is not a condition of purchasing or receiving services.
You may withdraw your SMS consent at any time.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and mobile plan.
No Marketing Sale or Sharing of Mobile Information
Haven of Care does not sell or rent mobile telephone numbers.
Mobile information and messaging consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may disclose mobile information and SMS consent information to service providers that are necessary to operate our messaging program, such as messaging platforms, telecommunications providers, technology providers, and other vendors acting on our behalf.
These providers may use the information only for authorized business purposes and may not use it for their own independent marketing or promotional purposes.
Opting Out
You may opt out of SMS messages at any time by replying:
After you send STOP, you may receive a confirmation message, and no further SMS messages will be sent through that messaging program unless you provide consent again.
Help
For assistance with SMS messages, reply:
You may also contact Haven of Care using the contact information listed below.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Message and data rates may apply.
6. Privacy
Your use of our website and services is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect personal information.
Privacy Policy: Read our Privacy Policy
7. Electronic Visit Verification and Timekeeping
When applicable, Haven of Care may use electronic systems for electronic visit verification, timekeeping, scheduling, documentation, and related administrative functions.
Individuals using these systems are responsible for providing accurate information and following applicable instructions and procedures.
8. Third-Party Services
Haven of Care may use third-party technology, communication, scheduling, billing, EVV, website hosting, or other service providers to support our operations.
Third-party services may have their own terms and privacy policies.
Haven of Care is not responsible for the independent terms, policies, or practices of third-party services.
9. Website Content
We make reasonable efforts to provide accurate and current information on our website. However, we do not guarantee that all website content is complete, accurate, current, or free from errors.
We may modify, update, or remove website content at any time without notice.
10. Intellectual Property
Unless otherwise stated, the content of the Haven of Care website, including text, graphics, logos, images, and other materials, belongs to Haven of Care or is used with permission.
You may not reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.
11. Disclaimer
To the extent permitted by applicable law, our website and its content are provided for informational and administrative purposes.
The website does not replace professional advice, an authorized care plan, medical advice, or other professional services.
If you have questions about your specific services or care, contact Haven of Care directly.
12. Limitation of Liability
To the extent permitted by applicable law, Haven of Care will not be responsible for damages arising from unauthorized access, interruptions, technical problems, third-party services, or your use of the website beyond the extent provided by applicable law or an applicable written agreement.
Nothing in these Terms is intended to waive rights or protections that cannot legally be waived.
13. Changes to These Terms
Haven of Care may update these Terms from time to time.
When changes are made, we will update the Effective Date at the beginning of these Terms.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
14. Contact Us
If you have questions regarding these Terms, our services, or SMS communications, please contact:
Haven of Care, LLC
- Phone
- 720-300-0802
- Address
- 8821 E. Hampden Avenue, Suite 204, Denver, CO 80231
- Website
- havenofcare.com
Effective Date: August 19, 2026
Get Started
Questions about these Terms or our services?
Our Denver team can walk you through our service terms, communication practices, and what to expect when working with Haven of Care.